Canada and US: Regular packages (30 g) are shipped as tracked parcels. Sample packs (6 g) are shipped with regular mail.
We are committed to 100% customer satisfaction. If you are not fully satisfied with your order you can return unused items in the original packaging within 30 days of your purchase . If 30 days or more have passed since your purchase, Please contact us .
Upon receipt of the returned item, we will notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
If you received any item(s) defective or damaged. We are happy to send you a replacement or issue full/partial refund. Contact us and we are happy to help.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.